Every piece of IT hardware your company invests in is in a state of decay. At some point in the future — be it 5 years or 15 — the original equipment manufacturer (OEM) will stop supporting it. They’ll phase out sales, charge more for service, and eventually, stop support for it altogether. It’s a prospect every IT manager considers as they make capital investments. And while that day may be far into the future for your new IT investments, it’s important to have a plan for end-of-life (EOL) action.
There are two options. The first means exploring IT asset disposition (ITAD): the responsible dismantling, disposal, or repurposing of antiquated equipment. This usually comes alongside an upgrade in IT equipment, which starts the clock on new investments. But many companies fail to realize the second option: continued ROI through an Alternative OEM Maintenance (AOM) service-level agreement (SLA). Breaking out of the OEM life cycle also means breaking free of the EOL date. Your equipment may very well have a few years to a decade more usability in it!
Responsible IT asset disposition
What happens when your equipment becomes so antiquated that it starts to encumber your IT infrastructure? What happens when security flaws creep up a year after OEM support for that device ends? There are many reasons to begin considering ITAD, and many options to review when that time comes.
Do you reset and resell equipment to recoup costs? Do you destroy and recycle your assets? Even within these seemingly straightforward options there are important decisions to consider — environmentally friendly asset disposal, for example. Companies can even explore certain charitable write-offs for donating used equipment. All these decisions and more fall within the realm of conscious, responsible ITAD. Far beyond wiping your hardware and chucking it into a dumpster, there’s a complete EOL plan, executed with precision.
The major flaw in most EOL plans is that they’re premature. Your capital IT investments aren’t as antiquated as you might think. They’re just under-served without continued OEM support.
Maximizing equipment ROI through AOM
Most OEMs maintain a phase-out schedule for support and service. The problem is, this schedule is at odds with the manufactured life of the device. A rack server might have a 15-year lifespan; yet OEM support for that model might end at 10 or 12 years. Owners of that hardware falsely associate the end of support date as the cutoff point for hardware maintenance. It’s not. If you have an AOM SLA, the remaining 3-5 years of viable product life might not fall under OEM care, rather, a factory-trained Third-Party Maintenance (TPM) technician.
This is significant. Imagine the cost of one rack server is $2,000 and you have a data center with 100 of them. The cost breakdown of your investment on each rack over a 10-year support period is just $200 annually. In squeezing out an additional 5 years of life from your 100 rack servers, you’re boosting ROI by $100,000 beyond what you might expect to get from them by following OEM end-of-support. Or, in simpler terms, a 50% extension of life can equate to a 50% bump in ROI per unit.
More important than ROI, AOM can maximize the service life of your hardware to prevent disruption to your infrastructure. Upending your system to integrate new technologies when existing technology works as expected is a recipe for unnecessary problems.
EOL action demands important consideration
As you begin to consider EOL action — be it ITAD or a shift to AOM service — plan according to key variables that affect your operations. Do you have the budget to finance new IT capital expenditures? Is there specific benefit to ITAD versus continuing to maintain products after OEM end-of-support dates? Determine if EOL is really the end of your equipment, or merely just the end of your OEM service contract.
Regardless of your choice to pursue proper ITAD or opt for an AOM SLA for continued ROI, there’s a decision every IT manager must make as equipment EOL dates approach. The OEM has set the expiration date for your equipment; it’s up to you to choose how to deal with that ultimatum, and it depends very much on the operability of your current assets. In either case, ALTNET is ready to help. Our goal is to simplify both ITAD and AOM, so you get the most out of your IT capital investments all the way through their EOL dates.